This website is operated by Genuine 7, LLC and offers consumers a convenient way to find, learn about, and purchase products from Genuine 7, LLC, including, without limitation, Gent7 and FLX. The terms, conditions and notices contained herein (the “Terms”), set forth the entire understanding between Genuine 7, LLC and you with respect your use of this Website.

Use of the Website is also subject to the Your Privacy Rights

Please read the Terms carefully before using the Website. This Website is offered to you conditioned on your acceptance of, without modification, the Terms, the Privacy Policy, and the Return Policy. The Terms apply whether you are just visiting the Website or are a registered Account user (as described below). By using this Website, you agree to the (and will be deemed to have agreed to) the Terms, the Privacy Policy and the Return Policy. If you do not agree to the Terms, Privacy Policy, and Return Policy, do not use this Website.

Please note that the Terms require you to submit certain disputes to arbitration and require that disputes be resolved only in a forum in Mecklenburg County, North Carolina. Please review the “Applicable Laws and Disputes” section of these Terms for the details.

MODIFICATION OF THE TERMS

From time to time, Genuine 7, LLC may change these Terms. When we do, the “Last Updated” line above will be revised. You are responsible for regularly reviewing these Terms. Your continued use of the Website following the posting of changes to the Terms indicates your acceptance of those revisions.

YOUR ACCOUNT

The use of certain services on the Website requires the user to have established a user account (an “Account”). There is no charge to establish or maintain an Account, and an Account is not required to make a purchase from the Website. In order to establish an Account, you must:

  • Provide us with your name, a valid e-mail address, and such other information as we may require from time to time;
  • Create a password; and
  • Be a citizen or legal resident of the United States and be at least 18 years of age.

You are solely responsible for maintaining the confidentiality of your password(s) and for restricting access to your computer, and for all activities that occur under your Account or password. We will not be liable for any loss that you may incur as a result of someone else using your Account or password, either with or without your knowledge. You agree to be responsible for losses incurred by us or another party due to someone else using your Account and/or password either with or without your knowledge. You agree to notify us immediately of any unauthorized use of your Account and/or password(s) and any other breach of security relating to the SiteWebsite. You agree that any information you provide to us will be current, accurate and complete and that you will keep such information up to date by notifying us of any changes.

We reserve the right to terminate any Account and/or refuse to complete any transaction at any time in our sole discretion, including without limitation for any failure to comply with these Agreement Terms, any fraud or abuse, or any misrepresentation that you or anyone using your Account may make to us.

PAYMENT OPTIONS

We currently accept the following payment methods:

  • VISA
  • MasterCard
  • Discover Card
  • American Express
  • Edit when verified

International Credit Cards will not be accepted.

MAKING A PURCHASE

If you wish to purchase products or use certain services described on the Website, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information that you provide to us will be accurate, complete and current. You agree to pay all charges incurred by you or any other user of your Account and/or any credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling and processing charges, if any, relating to such purchases and transactions. We will charge your credit card when the item you purchased is shipped. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected on orders shipped to North Carolina please verify.as required by law. All prices are quoted in U.S. currency and all orders must be transacted in U.S. currency.

We only sell products to individuals who can purchase with a permitted payment method.

You are permitted to purchase products or services via the Website only for personal use and not for resale. If you would like to make a purchase for resale, please contact us in accordance with the section hereof entitled “Contact Us”. We may in our discretion refuse and/or cancel any order that we believe may lead to the resale of products or services ordered from us. We make no promise that products and services described on the Website are appropriate or available for use outside of the United States. Accessing this Website from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession and use of any product or service ordered via the Website.

We reserve the right to refuse to process or complete any transaction, and to cancel any transaction, in our sole discretion.

ORDER ACCEPTANCE POLICY

The advertisement of any product on this Website does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed are subject to additional credit verification. We may also require additional verifications or information before shipping any order.

ORDER LIMITATION POLICY

Given the popularity of some products, we reserve the right to limit the quantities of items that can be purchased.

PRICING AND AVAILABILITY

All prices and availability of products are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information on pricing and availability. However, some of the items on our web Website may be mis-priced or no longer available at the time you place your order.

In the event a product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

If an item you have ordered is not available because it is temporarily out of stock, we will handle the issue as described in the section hereof entitled “Backorder Policy”. If we do not believe that we will be able to fill your order at any time (such as, for example, if the manufacturer has discontinued production of the item you ordered), we will notify you of the same by email and we will cancel your order for that item.

PRODUCT DESCRIPTIONS

We try our best to be as accurate as possible. HOWEVER, WE DO NOT WARRANT THAT THE PRODUCT DESCRIPTIONS OR OTHER CONTENT OF THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. The colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. All features, content, specifications, sizes and prices of products and services described or depicted on the Website are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with the Return Policy.

BACKORDER POLICY

Although we make every attempt to have items in stock, occasionally items may be temporarily out of stock. If any item in your order is out of stock and we will be unable to ship it to you within 30 days of the date of your order, we will notify you of the delay, and you will have the opportunity to cancel the order and receive a refund if you wish by following the directions specified in the notice. If the item remains out of stock for a period of 60 days from the date of your order, we will cancel the order for the item, unless you request that we keep the order open and fill it later. If you receive a cancellation notification and would like us to keep the order open, please contact us by following the directions specified in the notice.

SHIPPING POLICY

Orders will only be shipped to addresses within the 50 states of the United States of America. We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Our preferred shipping carrier is USPS and UPS. However, we reserve the right to use other shipping carriers.

Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.

Shipping charges are based upon the shipment option you select at Checkout. The following shipping options are available. Not all shipping methods are available in all geographic areas, see www.ups.com for details:

Standard Delivery: (3-8 Business Days)

  • Orders are typically delivered within 3 – 8 business days after shipment. Delivery to some remote addresses may require up to 2 additional days. Actual delivery time depends on shipping distance and may vary.
  • Your order will be shipped after your credit has been approved and/or any other necessary verification has been completed. Delivery to some remote addresses may require up to 2 additional days.
  • See www.ups.com and www.usps.com for additional details.

RISK OF LOSS

All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURN POLICY

Please see our Return Policy.

CODE OF CONDUCT

By accessing or using any Website or any feature provided through our Website, including but not limited to, when submitting a Communication using or through our Website, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

  1. Post any information known by you to be false, inaccurate or misleading.
  2. Post or transmit any Communication that contains or advocates hate or racism or that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious or otherwise objectionable, in whole or in part, or that interferes with anyone’s use or enjoyment of the Website, as determined by Genuine 7, LLC, in its sole discretion.
  3. Post or transmit defamatory, libelous or slanderous Communications.
  4. Post or transmit any Communication that infringes another person or entity’s copyright, trademark, right of publicity or other proprietary right or violates any applicable law. Any person determined by Genuine 7, LLC, in its sole discretion, to have violated the intellectual property or other rights of others shall be, at the option of Genuine 7, LLC, barred from submitting or posting any further material on the Website.
  5. Post any Communication which violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, and false advertising).
  6. Post any Communication depicting a health condition in a derogatory or inflammatory way or misrepresenting a health condition in any way.
  7. Post any Communication for which you were compensated or granted any consideration by any third party.
  8. Post any third party web websites, addresses, email addresses, contact information or phone numbers or any links thereto.
  9. Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of any Website or use or access to the Website.
  10. Post unsolicited advertising or unlawfully promote products or services, including sending unsolicited email advertisements.
  11. Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity.
  12. Impersonate another person or entity.
  13. Promote, solicit, or participate in any multilevel marketing or pyramid schemes.
  14. Solicit personally identifiable information from or exploit children.
  15. Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum or posting unrelated to a forum’s designated topic or theme.
  16. Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that contain a component harmful to the Website.
  17. Gain unauthorized access to any computer system or nonpublic portion of the Website or interfere with or disrupt the Website or the servers or networks connected to the Website.
  18. Invade the privacy of any person, including posting personally identifying or otherwise private or sensitive information about a person without their consent or harvesting personally identifiable information about the Website’s users.
  19. Engage in, encourage, advocate, provide instructions for or discuss with the intent to commit conduct that would constitute a criminal or civil offense or otherwise violate any federal, state, local, or international law or regulation.
  20. Violate any applicable law, regulation, order, or other edict from a government or governmental agency.

“Communication” shall mean any type of information or data communicated or transmitted by any means. Genuine 7, LLC, cannot and does not assure that other users are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

CONTENTS OF THE WEB WEBSITE - DISCLAIMER

THE MATERIALS ON THIS WEBSITE (INCLUDING ANY GRAPHICS, SOFTWARE, RECOMMENDATIONS OR OTHER MATERIALS) AND ANY MATERIALS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, GENUINE 7, LLC, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

GENUINE 7, LLC, DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE MATERIALS IN THE WEBSITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE MATERIALS IN THE WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THESE MATERIALS COULD BE INACCURATE OR BECOME INACCURATE AS A RESULT OF DEVELOPMENT OCCURRING AFTER THEIR RESPECTIVE DATES.

GENUINE 7, LLC, UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE ACCURACY OF SUCH INFORMATION. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

OPERATION OF THE WEBSITE - DISCLAIMER

GENUINE 7, LLC ENDEAVORS TO MAINTAIN THE WEBSITE AND ITS OPERATION BUT IS NOT, AND CANNOT BE, RESPONSIBLE FOR THE RESULTS OF ANY DEFECTS THAT MAY EXIST IN THE WEBSITE OR ITS OPERATION. WE TRY TO KEEP THE WEBSITE UP, BUG-FREE, AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. WE ARE PROVIDING THE WEBSITE “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE SAFE OR SECURE.

WE MAKE NO REPRESENTATION OR WARRANTY THAT: (A) YOUR ACCOUNT OR THE WEBSITE WILL MEET YOUR NEEDS; (B) ACCESS TO YOUR ACCOUNT OR THE WEBSITE WILL BE TIMELY, ERROR-FREE, UNINTERRUPTED, VIRUS-FREE OR SECURE; (C) THE DATA AND FILES YOU STORE IN YOUR ACCOUNT OR ON THE WEBSITE WILL NOT BE LOST OR DAMAGED; (D) THE DATA ON YOUR COMPUTER OR SERVER WILL NOT BE LOST OR DAMAGED; OR (E) DEFECTS IN THE WEBSITE WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT ANY MATERIAL OR DATA YOU RETRIEVE THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR CHOICE AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE RETRIEVAL OF SUCH MATERIAL OR DATA. YOU ACKNOWLEDGE THAT THE POSTING OF CONTENT OR INFORMATION TO THE WEBSITE AND THE PROVIDING OF INFORMATION TO US IS AT YOUR OWN RISK, AND WE WILL NOT BE LIABLE FOR ANY CORRUPTION OF DATA, LOSS OF DATA, OR UNINTENTIONAL REVELATION OF CONFIDENTIAL OR PRIVATE INFORMATION.

THE WEBSITE IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR MANAGERS, MEMBERS, OFFICERS, DIRECTORS, SHAREHOLDERS, AGENTS, EMPLOYEES, AND REPRESENTATIVES FROM ANY ALL LIABILITIES, OBLIGATIONS, LOSSES, DAMAGES, PENALTIES, CLAIMS, ACTIONS, SUITS, COSTS, CHARGES AND EXPENSES, INCLUDING WITHOUT LIMITATION, FEES AND EXPENSES OF LEGAL COUNSEL AND EXPERT WITNESSES (COLLECTIVELY, “CLAIMS”), KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. IF APPLICABLE LAW DOES NOT PERMIT THE RELEASE OF PROSPECTIVE CLAIMS OR CLAIMS WHICH THE RELEASOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, YOU HEREBY WAIVE ANY RIGHTS UNDER SUCH APPLICABLE LAW. YOU (AND NOT GENUINE 7, LLC) ASSUME THE ENTIRE COST OF ALL SERVICING, REPAIR, OR CORRECTION THAT MAY BE NECESSARY FOR YOUR COMPUTER EQUIPMENT AND SOFTWARE AS A RESULT OF ANY VIRUSES, ERRORS OR ANY OTHER PROBLEMS WHATSOEVER YOU MAY HAVE AS A RESULT OF VISITING THE WEBSITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL GENUINE 7, LLC, BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, DAMAGES FOR INJURY TO PERSON OR PROPERTY, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF GENUINE 7, LLC, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). GENUINE 7, LLC, SHALL NOT BE LIABLE FOR ANY SUCH DAMAGES FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM OR ARISING OUT OF, DIRECTLY OR INDIRECTLY, USE OR MISUSE OF THE WEBSITE OR ANY PRODUCT OR SERVICE OFFERED BY GENUINE 7, LLC; INABILITY TO USE THE WEBSITE OR ANY PRODUCT OR SERVICE OFFERED BY GENUINE 7, LLC; INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR ANY SERVICE OFFERED BY GENUINE 7, LLC; LOSS OR CORRUPTION OF DATA; REVELATION OF CONFIDENTIAL OR PRIVATE INFORMATION, OR OTHERWISE.

SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED, DIRECTLY OR INDIRECTLY, BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR ANY LINKS ON THE WEBSITE OR BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR ANY LINKS ON THE WEBSITE. UNDER NO CIRCUMSTANCES SHALL OUR AGGREGATE LIABILITY TO YOU EXCEED ONE HUNDRED DOLLARS ($100). THE FOREGOING LIMITATION SHALL APPLY REGARDLESS OF THE FORM OF ACTION AND WHETHER IN CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

IN SOME JURISDICTIONS, LIMITATIONS OF LIABILITY ARE NOT PERMITTED. IN SUCH JURISDICTIONS, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, GENUINE 7, LLC’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Genuine 7, LLC its managers, members, officers, directors, shareholders, agents, employees, agents, and representatives from and against all Claims, including reasonable attorneys' fees, resulting from any violation by you of the Terms, your use of the Website (including negligent or wrongful conduct) and/or the use of any Website for which you have registered by any other person using your user account.

ELECTRONIC COMMUNICATIONS

To the extent consistent with our Privacy Policy, Genuine 7, LLC, may in our discretion communicate with you electronically, including but not limited to by email or by posting notices on the Website. You consent to receive communications from Genuine 7, LLC, electronically and agree that all agreements, notices, disclosures or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

APPLICABLE LAW AND DISPUTES

The Terms shall be governed by and interpreted in all respects in accordance with the substantive laws of the state of North Carolina, U.S.A., without regard to its choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that except as specified herein, any disputes directly or indirectly arising out of or relating to the Terms or the Website (including the purchase of GENUINE 7 products via the Website) shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina. You hereby irrevocably consent to such venue and to the exclusive jurisdiction of any such court over any such dispute. The foregoing notwithstanding, you agree that Genuine 7, LLC at its sole discretion, may require you to submit any disputes directly or indirectly arising out of or relating to the Terms or the Website exclusively to final and binding arbitration taking place in Mecklenburg County, North Carolina under the International Rules of Arbitration of the American Arbitration Association (the “Rules”), by one arbitrator appointed in accordance with the said Rules. Notwithstanding such Rules, however, such proceeding shall be governed by the laws of the state of North Carolina, U.S.A. Any award in any arbitration initiated hereunder shall be limited to monetary damages (as limited as set forth herein) and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Further, the arbitrator shall apply any and all limitations set forth herein to any monetary damages awarded.

Any cause of action or claim you may have directly or indirectly arising out of or relating to the Terms or the Website (including the purchase ofproducts via the Website) must be commenced within one (1) year after the claim or cause of action arises.

NO WAIVER

No failure on the part of Genuine 7, LLC, to enforce any part of the Terms shall constitute a waiver of any of Genuine 7, LLC’s rights under the Terms whether for part or future actions on the part of any person. Neither the receipt of any funds by Genuine 7, LLC nor the reliance of any person on GENUINE 7Genuine 7, LLC’s actions shall be deemed to constitute a waiver of any part of the Terms. Only specific, written waiver signed by an authorized representative of Genuine 7, LLC shall have any legal effect whatsoever.

CONTACT US

Contact us via email: costumerservice@genuine7.com
Contact us via phone: 1-855-443-6777 (M-F 8am-8pm EST)
Contact us via mail:

Genuine 7, LLC
15105 D John J. Delaney Drive, Suite 342
Charlotte, NC 28277

If these Terms do not address your question or if you would like to report a violation of our Code of Conduct, please contact us as follows:
Contact us via phone: 1-855-443-6777 (M-F 8am-8pm EST)

PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement on this Website should be sent ONLY to our Designated Agent. NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING US THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED BY OUR USERS. Do not send any inquiries unrelated to copyright infringement (e.g., requests for technical assistance or customer service) to the contact listed below. You will not receive a response if sent to that contact. Written notification must be submitted to the following Designated Agent at the following address:

Genuine 7, LLC
15105 D John J. Delaney Drive, Suite 342
Charlotte, NC 28277

Email Address of Designated Agent: costumerservice@genuine7.com

Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:

  1. An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
  2. Identification of the copyrighted work (or works) that you claim has been infringed;
  3. A description of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the website where it is lawfully posted; the name, edition and pages of a book from which an excerpt was copied; etc.);
  4. A clear description of where the infringing material is located on our website, including as applicable its URL, so that we can locate the material;
  5. Your address, telephone number and e-mail address;
  6. A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
  7. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

IMPORTANT: MISREPRESENTATIONS MADE IN A NOTICE CLAIMING THAT CONTENT OR ACTIVITY IS INFRINGING VIOLATES THE DIGITAL MILLENNIUM COPYRIGHT ACT AND MAY EXPOSE YOU TO LIABILITY FOR DAMAGES (INCLUDING COSTS AND ATTORNEYS' FEES). COURTS HAVE FOUND THAT YOU MUST CONSIDER COPY RIGHT DEFENSES, LIMITATIONS OR EXCEPTIONS BEFORE SENDING A NOTICE. ACCORDINGLY, IF YOU ARE NOT SURE WHETHER CONTENT RESIDING ON OUR SERVICE INFRINGES YOUR COPYRIGHT, WE SUGGEST THAT YOU FIRST CONTACT AN ATTORNEY. IN ADDITION, PLEASE DETERMINE WHETHER THE CONTENT YOU ARE SENDING A NOTICE ABOUT IS ACTUALLY RESIDING ON OUR WEBSITE BEFORE SENDING THE NOTICE.

PLEASE NOTE: THE INFORMATION PRESENT HERE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT LEGAL ADVICE.

Note: Only copyright complaints should be sent to the Designated Agent. No other communication will be accepted or responded to.

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